Crucial Conversations

A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. When we encounter crucial conversations, we can do one of three things: we can avoid them, we can face them and handle them poorly, or we can face them and handle them well. Join us as we discover what a crucial conversation is and how to master one.

This course is very interactive and will consist of a real conversation that you may be stuck in.

For more information and to enroll, visit the Crucial Conversations web page.