Learn skills to increase your productivity by eliminating data entry and redundancy errors.Conflict is unavoidable and neuroscience helps us leverage our brain power so we can best communicate during crucial conversations and times of stress.
This course explores the communication process from the perspective of how one's brain manages information and reacts to stress with particular emphasis on conflict. Brain functions will be explored in bite size pieces that will teach participants what occurs unconsciously and automatically during conflict and how to positively work with that knowledge.
For more information and to enroll, visit The Neuroscience of Conflict Management web page.
Unravel the Mysteries of Excel
For the advanced user who spends a lot of time working with large amounts of data.
The theme for this data analysis class is high-end productivity. Students will learn how to use Excel Pivot Tables, advanced Excel productivity tools, and simple Macros.
Thurs., July 6, 2017
9 a.m.-12 p.m.
For more information and to enroll, visit the Excel Level 3 web page.
Understand the dynamics of the multi-generational workforce within your organization
Workplace dynamics are often over-looked until it is too late. Tensions mount over differing views and work ethics, causing team efficiency to splinter.
This course presents a fresh look at the essentials of team dynamics within the multi-generational workforce.
For more information and to enroll, visit the Manage, Hire, and Lead Generations in the Workplace web page.
Conflict is unavoidable and a solid understanding of nonverbal communication is a key advantage that produces more effective results with others during crucial conversations and challenging times.
This workshop explores the communication process from the perspective of how information is conveyed using micro expressions and other nonverbal communication with particular emphasis on conflict. Statistically, only a meager 7% of communication is related to the specific words spoken. We will explore nonverbal communication in bite size pieces so participants end the day having learned specific techniques to interpret and utilize the remaining 93% and positively work with that knowledge.
For more information and to enroll, visit the Nonverbal Communication and Conflict web page.
Your effectiveness as a manager is directly related to your ability to delegate and empower others.
You will learn the practical steps and necessary attitude for becoming an effective delegator. You will also learn to identify and address the common excuses for not delegating, identify tasks that should be delegated, use a process to match these tasks to the right people, and apply the delegation process to increase productivity and empower your people.
Enroll today! Seats are limited and the deadline to register is fast approaching.
For more information and to enroll, visit the Delegation web page.
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